Lowongan Kerja CS Junior Quality Assurance | FABELIO.COM

Persyaratan

• Bachelor degree from any major.
• Good team player, positive attitude, and eager to learn.
• Have minimum 1 year as Quality Assurance within Custom
  

Persyaratan

• Bachelor degree from any major.
• Good team player, positive attitude, and eager to learn.
• Have minimum 1 year as Quality Assurance within Customer Service area.
• Excellent communication capability.
• Strong analytical and problem-solving skill.

Tanggung Jawab

• Scoring agents work and make an evaluation based on it.
• Creating SOP and deliver to agents.
• Building report on any evaluation of every agent.
• Monitoring as well as analyze quality of agent's services.
• Creating any coaching as well as do the training and coaching for agents.
• Create quiz.