Lowongan Kerja Jakarta BPJS Kesehatan

BPJS Kesehatan membuka lowongan kerja tenaga kontrak sebagai Call Center di BPJS Kesehatan Jakarta yang mencari talenta muda berpendidikan minimal diploma. BPJS Kesehatan merupakan sebuah Badan Usaha Milik Negara yang bergerak dalam bidang jasa asuransi kesehatan

Call Center BPJS Kesehatan Jakarta

Job Description

• Answering phones from customers professionally and responding to customer inquiries and complaints.
• Researching required information using available resources.
• Handling and resolving customer complaints regarding product sales to customer service problems.
• Providing customers with the organization’s service and product information.
• Processing forms, orders, and applications requested by the customers.
• Identifying, escalating priority issues and reporting to the high-level management.
• Routing inbound calls to the appropriate resources.
• Following up complicated customer calls where required.
• Completing call notes and call reports as necessary and updating them in the CRM.
• Obtaining and evaluating all relevant data to handle complaints and inquiries.
• Recording details of comments, inquiries, complaints, and actions taken.
• Managing administration, communicating and coordinating with internal departments.
• Other duties as assigned.

Job Requirement

• Pria & Wanita
• Usia Maksimal 30 Tahun
• Pendidikan Minimal D3
• Bisa berkomunikasi dengan baik
• Berpenampilan Menarik
• Bersedia kerja dengan sistem Shifting

Bagi yang berminat dan memenuhi persyaratan, silakan melakukan pendaftaran online melalui : Daftar