Persyaratan
Persyaratan
• Men / Women, Max. 30 years
• Min. 1 - 2 years of working experience in the Customer Service
• Excellent communication skills
• Men / Women, Max. 30 years
• Min. 1 - 2 years of working experience in the Customer Service
• Excellent communication skills
• Proven experience in complaints handling would be an advantage
• Eager to work in a small team and fast-paced environment
Tanggung Jawab
• Work closely with the Customer
• Handle escalations (including feedback and complaints) in a professional manner
• Able to identify and offer fresh and creative solutions on how to close and address customer escalations based on circumstances
• Possess strong and up-to-date knowledge of Star Home internal products, and service, and promotion
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